Customer Support

We're here to help! Fill out the form below or contact us directly

Email Us

support@popbria.com

Text Us

(801) 609-8138

Mon-Fri 9AM-5PM EST

Response Time

24-48 hours

Submit a Support Request

Fill out the form and our team will get back to you as soon as possible

Frequently Asked Questions

How do I clean my popcorn maker?

Unplug the machine and let it cool completely. Wipe the interior and exterior with a damp cloth. The kettle can be cleaned with warm soapy water. Never immerse the machine in water.

What's the warranty period?

We provide a 24-Month Limited Warranty of the machine, 6-Month on kettles and light bulbs from the date of purchase.

How long does shipping take?

Standard shipping takes 3-5 business days. Express shipping (1-2 days) is available for an additional fee. Free shipping is available.

Can I return my product?

Yes! We offer a 30-day return policy for unused products in original packaging. Contact us to initiate a return and receive a prepaid shipping label.